Do you have a minimum order quantity?
Our products will have a minimum order quantity. These will change with each product and are usually 20 or 50 depending on the product. There are discounts available for ordering larger quantities on all our products up to 2000 units. Pricing for wholesale are based on these larger quantities. If you ask for a quote for amounts up to 2000 these will be the price you receive.
How long will it take to make my order?
We will have your artwork proof with layout options to you within 3-5 business days of ordering. Any required changes will require additional time. Upon your approval of your artwork, seeded products are printed within another five business days. Time frames will often be less depending on how busy we are with other orders. You also need to allow time for Australia Post delivery.
If you require your order urgently please email us first at info@seedpaperaustralia.com.au. We will always try and meet your time frames where possible – depending on other customer’s orders we are working on.
Will I see a artwork proof prior to printing?
Yes, upon receiving your order with your required information, we will email you a proof – with several layout options for “Custom artwork” and “Own logo” orders or confirmation of artwork for “Own artwork” products. Once you are happy with and approved your artwork, will we print your seeded products.
I’d like to keep your planting instructions on the back of my card, but can I provide my own artwork for the front?
Yes, you can. We will advise and make recommendations if we feel changes may be needed to your artwork to ensure print quality and seed viability. See our Artwork guidelines for artwork information.
Can you print QR codes on your seeded paper?
Yes we can and often do print QR codes on our seeded paper.
Can you design a completely customised card for me?
We are not able to design a completely customised graphic but we can design a custom layout with your details and using one of our own images or if you provide your own image or full artwork.
Can we change the colours of your image to suit our event theme?
Yes, any category 1 image from our Image Library can have it’s colour changed.
Standard alternative colours can be found in our Colour Guide.
If you have another colour that you prefer, please let us know the CMYK code or a colour description and we will include it in your artwork proof.
Can guest names be printed on my cards/tags?
Guest names can be printed on any of our seeded products. Guest name printing options are available within our products.
Are you able to print guest name and address on envelopes?
No, at this stage this is not a service we are able to offer.
Do you have RSVP reply cards?
Reply cards are currently not included in our seeded product range. We hope to soon introduce a non seeded reply card option for you to include with your invitations.
Can I order extra invitations at a later date?
Yes, please email us if you need to order a few extra invitaions/tags.
Can we make an appointment to meet to discuss our invitations?
Unfortunately due to our working environment & hours we are not able to meet for personal appointments.
Do you send sample invitations/cards?
Yes, we can provide samples of seeded paper. Actual items in the sample pack will depend on what products we have available at the time of the sample request.
Can I order a printed sample with my details prior to going ahead with an order?
Yes, but we have a $55.00 artwork fee to cover the cost of preparing a personalised printed sample. If you then decide to go ahead with an order, and there are no changes to the original sample/artwork we will provide a $55.00 credit to your order.
Are you able to send paper and print quality samples?
Yes, we can provide samples of seeded paper. However, if you require samples of our products a small fee may apply which will be redeemable when you place your order.
Do you sell blank seed paper?
We are no longer selling our blank seeded paper online. As our products are handmade we are very flexible in creating something specific for your needs. If you are interested in receiving a quote for your ideas, please email us at info@seedpaperaustralia.com.au so that we can provide a competitive quote for you.
What is the thickness of the seed paper?
Seed Paper Australia’s seed paper is handmade and therefore subject to variation in its thickness. On average the seed paper is approximately 180- 200gsm.
What payment methods do you accept?
We accept direct deposit and PayPal with credit card options available.
How much is postage?
Delivery fees are calculated per order. We use Australia Post Express Post for our deliveries. If you have any special requests or would prefer registered post, please inform us when placing your order. Please refer to the Delivery section of our website. For orders over $250 (ex GST) cost for express postage is waived.
Do your seeds have a shelf life?
The shelf life of Seed Paper Australia seeded products depends on how the product is stored. Similar to live seeds, the seed paper should be stored in a cool, dry and dark place to maximise its longevity. If the seeded product is cared for in an appropriate way, the shelf life can be up to18 months.
What seeds are available?
Chamomile, Lettuce, Oregano, Swan River Daisy and Thyme for most orders however we stock larger quantities of Chamomile, Oregano, Swan River Daisy and Thyme which are the main seed types we use in corporate orders. More seeds will be added as we conduct further research. Keep an eye on Our Seed Varieties page for updates.
How do I plant my paper?
Seed Paper Australia products come with directions for how to plant the paper. Further information on seed types and planting requirements are available from our Planting Instructions and Our Seed Varieties pages on our website.
Can I send seeded cards to international destinations?
At Seed Paper Australia we do not recommend that you send any seed products internationally as, being a seed product, they may be held by customs and quarantine in the importing country. This is important as many countries restrict the importation of live seeds, even when in seed paper, to prevent any potential ecological problems that the seeds may cause.
If you have only a few items to be sent overseas, we are able to print on handmade paper that does not contain seeds. The invitations will look the same as your seeded paper ones, however we will remove the planting instructions.
Is it ok to send seeded cards to Western Australia and Tasmania?
Western Australia and Tasmania has strict quarantine laws with respect to live seed products and while the seeds used in Seed Paper Australia products are all permitted to enter the state, the suggested process differs depending on whether the products are for commercial or domestic use.
Domestics Use: It is advisable to write on the package/envelope the following information to assist with quarantine:
“Attention Quarantine: This envelope contains plantable handmade paper with pure seeds of: Scientific name”.
What are common and scientific names of the seeds you supply in paper?
Common Name Scientific Name
Chamomile Matricaria recutita
Lettuce Lactuca sativa
Oregano Origanum vulgare
Swan River Daisy Brachycome iberidifolia
Thyme Thymus vulgaris
Are you able to make seeded products for funerals and memorial services?
We require a minimum of five business days to make our seeded products. Unfortunately we are no longer able to meet shorter time frames as we found the artwork approval process and postage times was too tight to ensure delivery of the seeded products, without adding further stress in an already difficult time. We are able to assist with celebrating loved ones lives when given at least five days notice. Please consider if you are in an express delivery area for Australia Post as we are unable to control this aspect of the order process.
Is it possible to have several seed types in the same product?
At this stage we only have one seed type per sheet of paper.
Do you have coloured seed paper?
All our seed paper is currently white. We hope to introduce coloured paper in the future.
Can I make up my order with a variety of seed types?
Depending on the order quantity, we may be able to divide your order into different seed types.
What products can you customise?
We are able to customise any of our products that you see on our website. As our products are handmade, if there is something specific you had in mind, and you cannot see it on our website, you can email us at info@seedpaperaustralia.com.au and we can provide you with a competitive quote. Sometimes we may suggest a slightly different size to maximise the amount of seeded products we can make out of our raw sheets of seed paper – thus keeping costs as low as possible for you.
Are envelopes available?
We are able to provide envelopes in a range of sizes to suit our products. All of our envelopes are made from 100% recycled paper.
What design options are there?
You can provide us with your own artwork or can use one of our Image Designs which most can be customised to match your logo or corporate colours.
Alternatively, you can provide your own artwork. Find following some points to keep in mind when providing customised artwork for printing on our seed paper.
Each sheet of seeded paper is individually handmade and contains live seeds. Sometimes there is a slight variation in the thickness and placement of the seeds in each sheet/item.
To get the best results when printing we recommend the following when designing your artwork:
– A margin of at least 3mm from all edges of the card to print to. If you are considering printing to the edge, please let us know as we will need to charge a surcharge depending on the size of your design and the number of edges you are printing to. If printing to the edge, your artwork must include a 3mm bleed with your design extended into the bleed area.
– Simple artwork that requires minimal ink coverage is best. Too much ink may affect the viability of the seeds. Up to 40% coverage is best. If printing with large ink coverage, additional fees are applicable.
– The paper is quiet porous and therefore not recommended for printing photographs onto.
– Please provide your artwork in CMYK colours.
– Please forward font files or embed your text into your artwork.
– Don’t forget to include seed type and some growing instructions! These can be found on our website at Seed Paper Australia Planting Instructions – please amend to suit your requirements.
Can I add my business logo to your cards?
Yes you are able to add you logo to the back of our cards via our “Own logo” products, making the ordering process easier for you.
How long does it take to have custom products made?
We do not keep large stocks of seed paper on hand and try and make it as close to when we need it as possible. This ensures we supply you with the freshest and highest quality seed paper possible. After a large order is placed, please allow up to 10-14 days whilst standard orders are usually sent within 5 business days. If your order is urgent, please email us at info@seedpaperaustralia.com.au with “URGENT” prior to ordering to – we will always try to meet your time frames where possible.
How can I obtain pricing?
All of our product prices are listed on our website under “Custom artwork“, “Own artwork” or “Own logo” categories (pricing is the same for each category and pricing shown is for up to 2000 units). If there is a size that you are after that isn’t an existing product size please email us at info@seedpaperaustralia.com.au with your requirements and we will provide you with a competitive quote.
How can I order custom products?
All of our products can be ordered online. We will email a proof for your approval prior to printing.
What payment methods do you accept?
We accept direct deposit and PayPal with credit card options available.
How can my customers find the planting instructions?
We print basic planting instructions on the back of our cards together with our web address. If you do not have space for instructions on your custom order we suggest directing your customers to www.seedpaperaustralia.com.au for our Planting Instructions and Our Seed Varieties pages for information.
Still have a question?
Contact us on info@seedpaperaustralia.com.au